CP_a078_latchNotDisengagedCold
Description
The charge port (CP) electronic control unit (ECU) detects that the latch is not disengaged when it is expected to be disengaged, and may be frozen.
Condition
The CP ECU detects that the CP latch is not disengaged after the latch is driven disengaged and cold weather mode is active.
Clear Condition
The CP ECU detects that the CP latch is disengaged.
Potential Impact
The CP latch is frozen in the engaged state, blocking cable insertion and removal.
Customer Facing Message 1
Cable blocked - Charge port latch may be frozen
Customer Facing Message 2
Try using Defrost Car button in Mobile App
Audiences
customer;service
Models
Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck