MyTeslaMate
CP family

CP_a078_latchNotDisengagedCold

Cable blocked - Charge port latch may be frozen

What does the CP_a078_latchNotDisengagedCold alert mean?

The charge port (CP) electronic control unit (ECU) detects that the latch is not disengaged when it is expected to be disengaged, and may be frozen.

What you'll see in your Tesla

  • Cable blocked - Charge port latch may be frozen
  • Try using Defrost Car button in Mobile App

What triggers it

The CP ECU detects that the CP latch is not disengaged after the latch is driven disengaged and cold weather mode is active.

When it clears

The CP ECU detects that the CP latch is disengaged.

Potential impact

The CP latch is frozen in the engaged state, blocking cable insertion and removal.

Affected models

Cybertruck Model 3 2017-2023 Model 3 2024+ Model S 2021+ Model X 2021+ Model Y Model Y 2025+ Semitruck

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.