Alert Details

CP_a074_failedToEstablishV2gComm

Description

The charge port (CP) electronic control unit (ECU) is unable to communicate with the electric vehicle supply equipment (EVSE).

Condition

The CP ECU is unable to communicate with the EVSE.

Clear Condition

The CP ECU is able to communicate with the EVSE or the charge cable is removed from the charge port.

Potential Impact

DC fast charging may be unavailable at Combined Charging System (CCS) charge stations.

Customer Facing Message 1

Charging equipment communication error

Customer Facing Message 2

Unplug via Mobile App or Touchscreen and retry

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck