Alert Details

CP_a053_proxLatchedNoPilot

Description

The charge port (CP) has detected a missing control pilot signal while a charge cable is connected, which usually indicates the charge station does not have power. Charging may not start, and it may be necessary to try a different charge station.

Condition

Proximity is detected with no control pilot signal and no digital communications, and the vehicle is not charging.

Clear Condition

The charge handle is unplugged, or proximity with either a control pilot signal or digital communications is detected.

Potential Impact

Charging may not start.

Customer Facing Message 1

Unable to charge - Charge station not powered

Customer Facing Message 2

Check power source or try a different station

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck