Alert Details

CP_a050_latchNotConnected

Description

The charge port (CP) electronic control unit (ECU) detects that the latch assembly is unplugged.

Condition

The CP ECU detects that the latch assembly is not connected.

Clear Condition

The CP ECU detects that the latch assembly is connected.

Potential Impact

Charge rate is reduced and DC charging is unavailable.

Customer Facing Message 1

Charge port latch fault - AC charging reduced

Customer Facing Message 2

DC Fast Charging / Supercharging may be unavailable

Audiences

customer;service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck