CP_a048_lostCommsUI
Description
Expected user interface (UI) controller area network (CAN) messages are missing. Charge port door may not open when request is made via the user interface (UI) or mobile app.
Condition
Charge port (CP) does not receive all expected controller area network (CAN) messages from the user interface (UI).
Clear Condition
Charge port (CP) receives all expected controller area network (CAN) messages from the user interface (UI).
Potential Impact
Charge port (CP) door may not open with user interface (UI) or mobile app controls.
Customer Facing Message 1
Not Available
Customer Facing Message 2
Not Available
Audiences
service
Models
Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck