CP_a044_lostCommsHVP
Description
The charge port (CP) electronic control unit (ECU) loses communication with the high voltage processor (HVP).
Condition
The CP ECU does not receive all of the expected controller area network (CAN) messages from the HVP.
Clear Condition
The CP ECU receives all of the expected controller area network (CAN) messages from the HVP.
Potential Impact
Charging does not start.
Customer Facing Message 1
Unable to charge
Customer Facing Message 2
Service is required
Audiences
customer;service
Models
Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck