Alert Details

CP_a006_lostCommsBMS

Description

Expected Battery Management System (BMS) controller area network (CAN) messages are missing. Charging may not start.

Condition

Charge port (CP) does not receive all expected controller area network (CAN) messages from the Battery Management System (BMS).

Clear Condition

Charge port (CP) receives all expected controller area network (CAN) messages from the Battery Management System (BMS).

Potential Impact

Charging may not start.

Customer Facing Message 1

Unable to charge

Customer Facing Message 2

Service is required

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck