Alert Details

CP_a004_proximityRationality

Description

The charge port (CP) electronic control unit (ECU) detects proximity voltage in an unexpected range.

Condition

The CP ECU detects that proximity voltage is outside of the expected range.

Clear Condition

The CP ECU detects that proximity voltage enters the expected range.

Potential Impact

If the issue is with the vehicle, it will not be able to charge.

Customer Facing Message 1

Charging equipment not recognized

Customer Facing Message 2

Try again or try different equipment

Audiences

customer;service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck