MyTeslaMate
CHG family

CHG_u005_proxLatchedNoPilot

Unable to charge - Charge station not powered

What does the CHG_u005_proxLatchedNoPilot alert mean?

Pilot signal does not appear when the charge cable is plugged in. Typically indicates that the charge station does not have power. Customers should check the power source or move to a different station or stall.

What you'll see in your Tesla

  • Unable to charge - Charge station not powered
  • Check power source or try a different station

Affected models

Model S 2012-2020 Model X 2015-2020

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.