MyTeslaMate
CC family

CC_a017_PilotCFault

Unable to charge - Vehicle connection issue

What does the CC_a017_PilotCFault alert mean?

Pilot level invalid.

What you'll see in your Tesla

  • Unable to charge - Vehicle connection issue
  • Insert charge handle fully into charge port

What triggers it

Pilot level transitions to invalid voltage level.

When it clears

Pilot level transitions to valid voltage level.

Potential impact

Wall connector will not operate while pilot level is invalid.

Affected models

Cybertruck Model 3 2017-2023 Model 3 2024+ Model S 2021+ Model X 2021+ Model Y Model Y 2025+

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.