MyTeslaMate
BMS family

BMS_f123_SW_Internal_Isolation

Service is required

What does the BMS_f123_SW_Internal_Isolation alert mean?

The battery management system (BMS) detects that there is low high voltage isolation when pack contactors are opened.

What you'll see in your Tesla

  • Service is required
  • Schedule service now

What triggers it

The BMS detects that isolation dropped below the minimum threshold when pack contactors were open.

When it clears

The BMS detects that isolation is above the minimum threshold when pack contactors are open.

Potential impact

Inability to charge, drive, or support the low voltage (LV) system

Affected models

Model S 2012-2020 Model X 2015-2020

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.