Alert Details

BMS_a175_Charge_Failure_External

Description

Battery management system (BMS) detects a condition while charging likely caused by the EVSE / external charging equipment. The BMS stops charging and prevents retries while the charging equipment is connected.

Condition

The BMS detects an issue during charging likely caused by the EVSE / external charging equipment

Clear Condition

The charge cable is disconnected

Potential Impact

The vehicle will not charge while this alert is set

Customer Facing Message 1

Error detected while charging at this station

Customer Facing Message 2

Try different charging station or location

Audiences

customer;service

Models

Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+