Alert Details

BMS_a171_SW_Stack_Voltage_Sense

Description

The battery management system (BMS) has detected an issue with brick voltage measurement.

Condition

The BMS detects a mismatch between a stack's voltage and the sum of its brick voltages.

Clear Condition

The BMS detects that the condition clears.

Potential Impact

Inability to charge, drive, or support the low voltage (LV) system

Customer Facing Message 1

Unable to charge

Customer Facing Message 2

Service is required

Audiences

customer;service-fix

Models

Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+