Alert Details

BMS_a158_SW_HVP_HVI_Comms

Description

The battery management system (BMS) reports a communication issue with the high voltage processor (HVP).

Condition

The BMS is not receiving the expected messages from the HV system.

Clear Condition

The BMS is receiving all expected messages from the HV system.

Potential Impact

Inability to charge, drive, or support the low voltage (LV) system

Customer Facing Message 1

Vehicle may not restart

Customer Facing Message 2

Service is required

Audiences

customer;service-fix

Models

Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+