Alert Details

BMS_a151_SW_external_isolation

Description

The battery management system (BMS) detects that high voltage (HV) isolation is too low while pack contactors are closed.

Condition

The BMS has detects that HV isolation is below the warning threshold while contactors are closed.

Clear Condition

The BMS has detects that HV isolation is within the acceptable threshold while contactors are closed.

Potential Impact

Inability to charge, drive, or support the low voltage (LV) system

Customer Facing Message 1

Vehicle may not restart

Customer Facing Message 2

Service is required

Audiences

customer;service-fix

Models

Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+