Alert Details

BMS_a098_SW_BMB_Data_Integrity_Loss

Description

The battery management system (BMS) has lost data integrity due to a battery monitoring board (BMB) chain double break.

Condition

The BMS detects a prolonged communication issue with the BMB daisy chain that is known to cause a loss of BMB sensor data.

Clear Condition

No BMB sensor data loss conditions are detected for a prolonged period of time.

Potential Impact

The BMS is likely performing BMB sensor data substitution to replace data missing due to the communication issue.

Customer Facing Message 1

Unable to charge

Customer Facing Message 2

Service is required

Audiences

customer;service-fix

Models

Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+