Alert Details

BMS_a063_SW_ChargePort_Fault

Description

The battery management system (BMS) has detected a condition affecting charge port (CP) functionality, making vehicle charging unavailable.

Condition

The hardline from the CP to the BMS is active.

Clear Condition

The hardline from the CP to the BMS is cleared / no longer active.

Potential Impact

Vehicle charging is unavailable.

Customer Facing Message 1

Unable to charge

Customer Facing Message 2

Disconnect and retry

Audiences

customer;service

Models

Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+