APP_w397_apFeatDisabledPermanent
Autopilot / Active Safety features unavailable
What does the APP_w397_apFeatDisabledPermanent alert mean?
User notification that Autopilot features are not available, and will not become available again until the underlying hardware issue is resolved. The payload signal(s) indicate the specific condition(s) affecting Autopilot functionality.
What you'll see in your Tesla
- Autopilot / Active Safety features unavailable
- Autopilot computer requires service
What triggers it
One or more condition(s) affecting Autopilot functionality have been detected. Alert log signal data should provide more information on the specific condition(s) detected.
When it clears
Underlying hardware issue is resolved.
Potential impact
Autopilot features, including Autosteer, are unavailable, as they may not function as expected.
Affected models
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Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.