APP family
APP_w396_severeResidueDetected
Front camera visibility limited
What does the APP_w396_severeResidueDetected alert mean?
There is a severe amount of dirt and debris on the windshield glass surface obstructing the front cameras field of view. Vehicle functions relying on the front cameras will be affected or unavailable.
What you'll see in your Tesla
- Front camera visibility limited
- Autopilot features may be limited
What triggers it
Camera view is affected due to presence of severe dirt and debris on glass surface.
When it clears
Severe dirt and debris on the windshield glass surface is no longer detected.
Potential impact
Autopilot features could be limited or unavailable as front cameras view is degraded.
Affected models
Cybertruck
Model 3 2017-2023
Model 3 2024+
Model S 2021+
Model X 2021+
Model Y
Model Y 2025+
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Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.